Warranty Information

PJB amplification products carry a 2 year limited warranty on parts and labor. For further details and to check coverage for all PJB models refer to your owners manual for “terms of the warranty” Products must be purchased from an authorized PJB dealer.

Buyer must complete and return the enclosed warranty card within 15 days of purchase, or register online.

PJB products sold outside of US are governed by local laws and the policies of the authorized distributor in the country where purchased.

This warranty covers defect in materials or workmanship that occurs in normal use. Within warranty period PJB or its local distributor will repair or replace the defect unit free of labor and parts charge. It is the buyer’s responsibility to use the unit strictly according to instructions written in the owner’s manual.

This warranty is not transferable; it is provided to original owner only.

Damage/defects caused by the following conditions are not covered by this warranty:
• Improper handling, neglect or failure to operate the unit in compliance with the instructions given in user manual;
• Connection or operation in any way that does not comply with the technical or safely regulations applicable in the country where the product is used;• Repairs or modifications by anyone other than authorized PJB service agent;

Speakers are not covered for damages caused by incorrect connection, or when powered beyond the limit described in the user manual. Manufacturing defects are typically detected during early usage. 

IMPORTANT:
In all warranty issues your first line of communication should be to the retailer you purchased from, even if you have purchased product from an online source.

When a local distributor is available, customer who prefers to purchase across country online may be required to pay shipping charges to retailer in order to obtain service.

Warranty term/condition might be different depending on the country you are in. Please contact your local distributor for details.

Further questions, please contact PJB by email info@philjonespuresound.com, or call (855) 227-7510.