CONTACT

Corporate Information
Main phone number: 314-814-3383
Fax: 636-536-1338
E-mail: info@philjonespuresound.com
Mailing Address: 8509 Mid County Industrial Dr / St Louis, MO 63114
Support Information
Technical Support: 314-814-1264
Support E-mail: support@philjonespuresound.com
Sales Information
Dealer inquiry and general sales: Michael Albronda
Artist Relations:
Phone: 201 983 2331 (direct line)
E-mail: mike@philjonespuresound.com
International Distribution and Direct Sales
International Distribution Inquiries: Freda Jones
Phone: 314 814 3383
E-mail: freda@philjonespuresound.com
Showroom
Address: 89 Central Ave Clifton, NJ 07011
Phone: 201 983 2331

Warranty Information

PJB amplifiers carry a 2 years limited warranty on parts and labor.
Products must be purchased from an authorized PJB dealer.
buyer must complete and return the enclosed warranty card within 15 days of purchase, or register online
by www.philjonespuresound.com/support/register

This warranty covers defect in materials or workmanship that occurs in normal use. Within warranty period PJB or its local distributor will repair or replace the defect unit free of labor and parts charge. It is the buyer’s responsibility to use the unit strictly according to instructions written in the owner’s manual.

This warranty is not transferable; it is provided to original owner only.

Damage/defects caused by the following conditions are not covered by this warranty:
• Improper handling, neglect or failure to operate the unit in compliance with the instructions given in user manual;
• Connection or operation in any way that does not comply with the technical or safely regulations applicable in the country where the product is used;
• Repairs or modifications by anyone other than authorized PJB service agent;
• Damages/defects caused by force majeure or any other condition that is beyond the control of PJB.

IMPORTANT:

· In all warranty issues your first line of communication should be to the retailer you purchased from, even if you have purchased product from an online source.
· When a local distributor is available, customer who prefers to purchase across country online maybe required to pay shipping charges to retailer in order to obtain service.

・Warranty term/condition might be different depending on the country you are in. Please contact your local distributor for details.

· Further questions, please contact PJB by email info@philjonespuresound.com, or call 314-814-3383.